The right of revocation and withdrawal is 14 days and begins in the Webshop from delivery of the order confirmation and for other Internet orders from delivery of the invoice and must be made in writing within these 14 days via the Internet, fax or post.
The return of the goods is possible within 14 days after receipt of the goods (the confirmed delivery date by the shipping company applies) without giving reasons. Compliance with the deadline is ensured if the cancellation of the purchase and the return is announced within 14 days in writing via Internet, fax or post.
Returns are always at the expense and risk of the customer. The refund of payments already made by the Münzen Shop Mozart, Klemen Maganja has to take place immediately after receipt of the return. In the event of damage to the goods (e.g. return shipment or improper handling by the customer) leading to a reduction in value, the extent of the reduction in value will not be refunded.
Please always stamp returns sufficiently and enclose the original invoice. Choose the most cost-effective shipping method, taking into account the value of the goods. If the value of the goods is less than 100€, this is usually "registered letter". If the value of the goods exceeds 100€, please select the shipping method "parcel" and keep the receipt of posting. Please note that we cannot accept "non-free" packages.
Precious metals that are subject to daily price fixing are excluded from the right of revocation, withdrawal and return.
Sample of a cancellation form for Münzen Shop Mozart
Return address: Klemen Maganja, Erdbergstraße 15/ Lokal 1, 1030 Vienna, Austria
I hereby revoke the contract I have concluded for the purchase of the following goods:
Invoice number: ............................ ordered on: .......................... delivered on: .........................
Quantity Item description
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Buyer's name, address and bank details for reversal of payments made:
Name:.............................................. |
Bank:..................................................... |
Address:.......................................... |
Name on account:................................. |
Postcode, City:................................. |
IBAN:..................................................... |
Country:.......................................... |
BIC:....................................................... |
Date and signature of the customer:
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